Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely)
- Order history and preferences
- Communications with our customer service
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Shipping partners to deliver your orders
- Payment processors to handle transactions
- Service providers who assist our operations
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar technologies to:
- Remember your preferences and cart items
- Understand how you use our website
- Improve your shopping experience
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@alzemu.pk
- Phone: +92 300 1234567
- Address: 123 Fashion Street, Clifton, Karachi