Legal

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using ALZEMU's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Products and Services

ALZEMU offers footwear products through our online store. All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

  • Product images are for illustration purposes and may vary slightly from actual products
  • Prices are listed in Pakistani Rupees (PKR) and are subject to change
  • We strive to display accurate pricing, but errors may occur

3. Orders and Payment

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

  • Payment methods include Cash on Delivery and Bank Transfer
  • Orders are processed upon confirmation of payment (for bank transfers) or upon delivery (for COD)
  • You agree to provide accurate billing and shipping information

4. Shipping and Delivery

We aim to deliver products within the estimated timeframe, but delivery times are not guaranteed. Risk of loss passes to you upon delivery.

5. Returns and Refunds

We offer a 30-day return policy for unworn items in original packaging. Please refer to our Returns Policy for detailed information.

6. User Accounts

You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of ALZEMU and protected by intellectual property laws.

8. Limitation of Liability

ALZEMU shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: legal@alzemu.pk
  • Phone: +92 300 1234567
  • Address: 123 Fashion Street, Clifton, Karachi